Last Updated : 2020-06-16 15:08:12
Respond to emails. Feedback is very important to your customers. You have to answer the questions, doubts, and solutions that they ask you by e-mail. On more than one occasion, a conversation has turned into a sale.
It can also be a warning that the website is not working, or the shopping cart is broken. It's worth taking the trouble to reply to everyone to give a good image.
Change the special offers in the slider. Something that says a lot about the vitality and dynamism of a website is if something changes from one day to the other on the main page. There is nothing good when entering the first thing we see is a special offer for Christmas if we are in the middle of summer.
Monitor the audience. Something that is often forgotten. What are people saying about our online store? Are there negative and insulting or spam comments about the store's products? Are there complaints from social networks about our management? You have to listen to your potential clients and attend to their demands.
Upload new products. A page that always contains the same products is not alive. Every time something reaches your inventory, it should be entered immediately on the website. This is assuming that you have not reached an agreement with the distributor so that this process occurs automatically. But if not, every day we should upload some inventory product that is not discontinued and can be easily obtained.
Update your social networks. I am not even talking about carrying out a social media strategy properly, which is what should be done but simply updating. When someone likes our page, they will want to follow us on Twitter or Facebook. If the last update is from a year ago, you will be disappointed.
What tasks do you do every day to maintain and manage your online store?
About Author : Sazid is a freelance writer and editor passionate about writing on the realm of business tech. He currently works with SMEs through North America and Europe.
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