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Last Updated : 2020-10-25 15:48:38
Often the solution lies in an existing process that is not intentionally well designed, is not being consistently followed, or the ball is dropped between departments. The result is inefficient processing of work that costs the organization time, money, and resources. The business process map shows workflows, business processes, and business systems how they all join together, and where the organization is breaking up. Using this tool, leaders, and managers can pinpoint problem areas to create l
Employee engagement - The most reliable way to improve employee well-being is solving their input into problems that prevent them from doing a better job, and then support them as they improve work within their field of responsibility. The real competitive advantage comes from getting more people connected to contribute more value to the organization.
Customer satisfaction - An organization can build effective business processes that consistently meet those needs and give a significant competitive advantage over time. Satisfied customers are the result of a series of business methods that align to meet their needs. The more processes one has with each other, the more likely the organization will consistently perform better customer value over long times.
The financial return on investment - An organization must render a return on invested capital that provides a successful economic outcome for stakeholders. To do more with less. This implies taking a glance at enhancing costs and margins, product and service, reducing operating and support costs, and improving the effectiveness of balance sheet assets.
Compliance risk - The most excellent way to achieve business process information is to retain employees on the front line who know how work is performed and can perform to keep business purposes and agreement conditions within their area of accountability. Documenting and maintaining standard business processes puts a company in a healthier position to comply and decrease the risk of catastrophic defeat.
Conclusion - It should help organizations understand where their greatest values and risks lie in making changes that positively affect customers, employees, and financials. The four benefits of the mapping process of your business described above can set your business on a journey of continual improvement.
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